Ordering and Cancellation Policy

• To secure your date and place your order, a 25% non-refundable deposit must be paid upfront. Your date will only be held once the deposit is paid.

• Remaining balance must be paid in full 10 days prior to scheduled pick-up or delivery.

• Changes to custom orders must be made no later than 10 days prior to scheduled pick-up or delivery.

• Cancellations must be made no later than 7 days in advance for a 75% refund. The 25% deposit is non-refundable.

• Cancellations made in less than 7 days of the scheduled pick-up or delivery are non-refundable.

• Orders that are not picked up on the scheduled pick-up day become the property of Canonsburg Cake Company. No refunds are given for failing to pick up your order.